FAQ
Frequently asked questions
How does tenant isolation work?
Every core record is scoped by orgId and feature access is checked per organisation.
Can each provider apply its own branding?
Yes. Workspace name, logo, colours, and favicon flow into UI, emails, and export surfaces.
Are modules subscription-based?
Yes. Features are enabled through plans and organisation-level overrides.
Does CareSafe support multiple languages?
Yes. The platform is structured for en, zh-Hant, zh-Hans, vi, el, and it.